Monday, July 9, 2012

You're dead to me, Goldie's.

I live in a small rural town. Some may call it quaint. I call it lame, mostly because of how the local ice cream shop has stomped on my emotions.

The place is called Goldie's Ice Cream Shoppe, and they've been voted as the restaurant with the best pork tenderloins in central Iowa. I'm not sure how accurate this is though, because they bribe people into voting for them by offering coupons. I think. I remember reading that somewhere.

Their food is meh, but their ice cream treats are quite delicious. My absolute favorite had been their Andes Mint Twister, which is sort of like a DQ Blizzard but with Andes mints. It was ah-may-zing!

One day, I drove to Goldie's and ordered an Andes Mint Twister. They told me they were temporarily out of the Andes mints, so the Andes Mint Twister was not available. Fine. I didn't want to be the loser who didn't order anything, so I got a Peanut Butter Suicide and drove home... slightly agitated.

A few weeks later, I tried again. The cashier swiped my debit card and went in back to make my Andes Mint Twister. After a few minutes, she came back to the window and told me that they were out of the little chunks of Andes mints needed to make it, and asked if I wanted anything else. NO, townie girl, I did not want anything else! I wanted my frakkin' Andes Mint Twister that I'd paid for! She'd already taken my money though, and she didn't look like she'd had the mental capacity to refund money on a debit card, so I caved and ordered something else. I drove home, this time even more agitated than the last time.

I know, I know. I should have learned from those two experiences. Apparently not. I went back a third time to order the delicious ice cream treat that I'd been craving for over a month. I asked the cashier if they had the required ingredients for an Andes Mint Twister. She assured me that they did. I told her to go in back and check, just to be sure. She gave me a sour look, and trudged back to check. Surprise surprise, she came back and told me no, they did not have the minty chunks needed for an Andes Mint Twister. She asked if I wanted something else. I finally mustered the courage (and the rage) to say no, I did not want anything else. I drove home yet again, incredibly angry at their incompetence.

I should mention that the Andes Mint Twister was listed on their menu all three times I went there.

I debated sending them this drawing:



In the end though, I just vowed to never give them my money for their overpriced greaseball food or stupid ice cream ever again. If you're going to run a business, don't offer items on the menu that you have no intention of ever being able to make. I know it's a small town and your patrons are all folks that you've known since they were toddlers, but come on - at least try to offer good customer service.

From now on, we're making our own Andes Mint ice cream desserts. We don't need you, Goldie's.

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